Who are we?
We’re Pixaera, a gaming start-up with a mission: to empower people through play, by building immersive technology that transforms world-wide access to learning. Think Roblox for professional learning and collaboration. Today, our products save lives by making people safer at work, both physically and psychologically, but we’re not satisfied- we’re going to change the way people learn in all industries and environments.
We’re backed by leading venture capital firm LocalGlobe (the backers of Wise, Monzo, and Improbable) and gaming veterans (like the founders of Faceit) to help us change the way the world learns- forever.
Who are we looking for?
We’re looking for an experienced Delivery Manager to level up the delivery of value to our clients. Whilst the Enterprise Sales and Customer Success teams will handle the commercial relationship with the clients, you will support clients in all aspects of operational delivery- from setting up their trials, to helping them rollout VR headsets, to supporting in demos and training.
You will be responsible for:
Figuring out client's requirements and needs to drive adoption and success of VR in client's business
Building success plan for delivery and implementation of the client’s expectations
Dealing with challenging client requests or issue escalations as needed
Leading the implementation of success plan with clients, in collaboration with both external and internal stakeholders
Building strong relationships with stakeholders of various levels, from manager level through to on-the-ground trainers in various locations
Building supplier relationships across VR industry and facilitate shipment of hardware to client locations as required
Working closely with the Customer Success team to capitalise on areas of opportunity for the client to fully utilise Pixaera
Who are you?
A successful candidate will have the following skillsets and experience:
At least 4 years’ of experience in consulting, or operational delivery in a high-growth tech startup
Clear, demonstrable experience of delivering value to very large clients, through implementation of projects
Excellent project management and communication skills
Experience working in a fast-paced, high-growth environment
Incredible problem-solving ability- no problem our clients face will be too big or too small!
Travelling will be a key aspect of this role
A desire to help a startup scale from seed to acquisition/IPO
Gaming experience is not necessary, but gamers are more than welcome!
How do we support and benefit our employees?
Work from anywhere: Fully remote set-up, with 2x company-wide meetups per year
Flexible working hours: as long as you deliver, we don’t mind when you work. Delivery is more important than face-time.
£2k hardware stipend, so you can kit yourself out with all the equipment you need to succeed
25 days holiday per year (or minimum country requirements if higher)
Competitive stock options
We are in the process of reviewing our company-wide benefits with our team, which will be rolled out in the coming months.